Warranty & Returns
We’re very sorry if a product isn’t working as expected or doesn’t fully meet your needs. Your satisfaction is our top priority. On this page, you’ll find all the information regarding the return of defective devices under warranty, as well as our complaint form. We’re committed to finding a quick and seamless solution for you.
In the User Manual you will find initial tips on how to remedy a technical fault. You can also find helpful troubleshooting videos on the website.
1. Fill Out the Complaint Form
To proceed, we need your contact information, the device’s serial number, and, if applicable, a description of the defect or your concern.
2. Your Personalized Solution
Within 48 hours, a technician will contact you with a personalized solution (e.g., repair, on-site service, spare parts delivery).
3. Resolution of the Complaint
We do our best to provide you with a solution as quickly as possible—and we’re only satisfied when you are!
Our Complaint Form
Please fill out the complaint form completely. The more information you can provide about the issue with the device, the better we can respond and offer you a tailored solution.
Address
100 Devilbiss Drive, Somerset, PA
Email Us
info@pulmo2-concentrator.com
Call Us / Germany
+49 621 178 98-0
Call Us / USA
+1 607 821-0153
Get in Touch
If you’d like to get in touch with us, feel free to reach out via phone or WhatsApp. Here are our contact numbers or use the contact form. We’re here to assist you and look forward to hearing from you!
